eSP Theme · Reviews

Your customers’ real words, neatly shown to everyone

The praise and feedback customers give on WhatsApp, Messenger or the phone gets lost inside chats. With Reviews, keep every review with its screenshot, video, rating and where it came from — and it shows up nicely on the product page on its own.

3Feature sections
26+Detailed explanations
7Review sources
1 Red number on the screenshot = number in the explanation below
⭐1. All reviews in one list✍️2. Adding a new review🛍️3. How it looks on the product page
1

⭐ All reviews in one list

Reviews → All reviews lists every review — who gave it, how many stars, for which product, and where it came from.

All reviews in one list — Reviews screenshot
🔍 Click the image to enlarge · the red numbers match the explanations below
  1. 1
    Add customer review Add a new review (next section).
  2. 2
    Search reviews Search by name or text.
  3. 3
    Customer Photo, or colored initials if there isn’t one, and name.
  4. 4
    Rating How many stars — half stars work too.
  5. 5
    Review What the customer said, with their area below.
  6. 6
    Product Which product the review is for — it shows on that product’s page.
  7. 7
    Media · Categories Whether there’s a screenshot or video, and the review category.
  8. 8
    FlagsVerified (a real buyer), Featured (shown first), and where it came from — Website, WhatsApp, Messenger, Instagram…
  9. 9
    Date When it was added.
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2

✍️ Adding a new review

Keep what the customer said in chat or on the phone here. Text is optional — just a screenshot or video works too.

Adding a new review — Reviews screenshot
🔍 Click the image to enlarge · the red numbers match the explanations below
  1. 1
    Customer name The customer’s name.
  2. 2
    Sub line A short line under the name — area or description, e.g. “Dhaka · Verified buyer”.
  3. 3
    Rating Click a star; click again for a half star.
  4. 4
    Review text What the customer said. Bold and links are allowed.
  5. 5
    Screenshots Screenshots of WhatsApp, Messenger or Facebook chats — shown small, larger on click. Drag to reorder.
  6. 6
    YouTube video A link to the customer’s video review; add your own thumbnail if you like.
  7. 7
    Review categories Group reviews — e.g. delivery, quality.
  8. 8
    Product Which product — shows in that product page’s “Customer reviews” section.
  9. 9
    Came from Website, Facebook, WhatsApp, Messenger, Instagram, Phone call or Other.
  10. 10
    Verified · Featured A Verified badge for real buyers, and Featured to show it first.
💡 Tip: With the customer’s permission, keep their real words — customers spot made-up reviews easily, and then they stop trusting the real ones too.
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3

🛍️ How it looks on the product page

A “Customer reviews” section at the bottom of the product page, with no code or shortcode. You can also place it on landing pages with the eSalesPage review widget.

How it looks on the product page — Reviews screenshot
🔍 Click the image to enlarge · the red numbers match the explanations below
  1. 1
    Summary Average rating and total number of reviews.
  2. 2
    Stars Each review’s rating.
  3. 3
    Text What the customer said.
  4. 4
    Name and verified Photo or initials, name and the verified badge.
  5. 5
    Area and product Where the customer is from and which product they bought (with a link).
  6. 6
    Source icon Where the review came from — website, Instagram, Messenger, WhatsApp.
  7. 7
    Featured The star in the corner means it’s a picked review, shown first.
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